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Wild Med is hiring an Administrative Coordinator!
Please read the full description below, including inquiry instructions
Wild Med is an award-winning, industry-leading, mission-driven organization committed to delivering the most accessible, current, well-organized, useful, and painless CPR and First Aid Trainings so our students can feel ready for the unexpected. Â
We are seeking a part-time Administrative Coordinator with a rigorous commitment to detail and a clear, warm communication style. This is an excellent opportunity for someone who wants meaningful, people-centered work paired with the satisfaction of a job done accurately and thoroughly. This can be a fully online/remote position, though living locally may be advantageous for growth in the role as onsite tasks can be added to the job description.
Role Mission:
Deliver superb administrative support and customer service care for a thriving emergency response training company focused on caring for our fellow humans. Work closely with Director of Operations to receive tasks and responsibilities.Â
Daily Responsibilities:
- Document student progression through coursework (detailed spreadsheet work)
- Accurately create and deliver participant certificationsÂ
- Provide customer service and online-learning technical support warmly and clearly
- Support colleagues with various administrative tasks integral to course delivery, marketing, and project managementÂ
Schedule:
The hours are somewhat flexible, but a check-in is required 2-3 weekdays/week during EST business hours. Once trained, you can expect 5-10 hours of work per week.
Core Competencies:
- Excellent written and verbal communication skills
- High proficiency in spreadsheets and data organization (Google Workspace in particular)
- Rigorous commitment to data accuracy
- Self-reflective, committed to personal growth, and actively seeks feedback and support
- Amazing interpersonal skills and warm customer service delivery
- Can easily admit lack of knowledge and commit to further research and follow-up
- Creative problem-solving skills/flexible
- Experience working independently with superb time-management skills and punctuality
- A home office space with reliable access to internet
Experience:
Ideally 2+ years of experience in spreadsheet creation and management and online customer service.
Compensation:
Range: $20-28/hour
If you are interested in being considered:
Submit an email to [email protected] with the subject line "Wild Med Admin Position".
- In blue color font, please introduce yourself in 2-3 sentences.Â
- In red color font, please share 2-3 sentences about why you think you are a good fit for the role.
- In black color font, please share 5-10 bullets of your relevant work experience and background.Â
- Please attach your resume to the email.Â
We will contact you within 2-3 business days to confirm that we have received your inquiry.
We will begin interviews in early November and will be in touch then if we would like to schedule an interview.Â